Common queries answered
Frequently asked Questions
Tracking numbers with detailed shipping information, including estimated delivery date, will be sent once your order ships out.
Orders placed on our website can be returned within 30 days of purchase. Please contact us if you need to return an item.
If you have an existing account, you can change your addresses on the account page. However, if you placed an order to the wrong address, please reach out to us ASAP before your order ships.
If you have an account, you can check your account page to see detailed order statuses. After your order ships out, you will receive an email with tracking information.
You can reach us using this contact form or give us a call at 866-216-6656.
If your order has been shipped out already, the shipping address cannot be changed. However, if you are able to contact us before the order ships out, we can correct the shipping address.
At this time, we only ship to the US and Canada. If you have specific inquiries about international shipping, please contact us using our contact form.