Common purchase queries answered
Orders and Shipping
Tracking numbers with detailed shipping information, including estimated delivery date, will be sent once your order ships out.
Accounts can be easily created at the end of the checkout process.
If you have an existing account, you can change your addresses on the account page. However, if you placed an order to the wrong address, please reach out to us ASAP before your order ships.
If you have an account, you can check your account page to see detailed order statuses. After your order ships out, you will receive an email with tracking information.
Your credit card information is not stored on our website.
Sales tax is applied on orders placed by customers in Louisiana.
At this time, we only ship to the US and Canada. If you have specific inquiries about international shipping, please contact us using our contact form.
If you need to swap an item
Returns and Exchanges
Orders placed on our website can be returned within 30 days of purchase. Please contact us if you need to return an item.
Please contact us for switching out your product for the correct product.
Contact us within 90 days of purchase, and we’ll provide a replacement or a refund.
Customer support will help you throughout the return process including instructions on how to return your Mojo Product. This is only valid for orders placed at mojooutdoors.com
You can reach us using our contact form or give us a call at 866-216-6656.
If your order has been shipped out already, the shipping address cannot be changed. However, if you are able to contact us before the order ships out, we can correct the shipping address.
Orders can be changed/cancelled using the account page, but if the order has already shipped, no changes can be made.