Reviews and Questions
- Just got one a few days ago. Tried it on three different hunts....pitiful performance. I can get it work out of the water, but once I put it in the water....nothing. Tried switching batteries just in case I got some duds. No change. Tried putting a lighter weight because I thought maybe the Texas rig I had was too heavy for it. Went to a small bullet weight. No change. Housing is screwed on tight, so it’s not a water damage issue.
- Chris. It's very odd that the Rippler works out of the water but not in. Please submit your info on our contact page: ( https://www.mojooutdoors.com/index.php/contact ) or give us a call at 866-216-6656 so we can get you fixed up with a repair or replacement! Our decoy technicians will be happy to help figure out what's going on!
- Josh. Sorry to hear your Rippler isn't working as it should. Enter your info on our contact page ( https://www.mojooutdoors.com/index.php/contact ) and our service techs will get in touch with you. We stand behind our products 110% and want you to get the best possible hunt with them. Most likely, it will need to be sent in for repair, which is covered under warranty. However, as outlined in our warranty card included in every product, the shipping and handling costs are the responsibility of the customer (info also found here: https://www.mojooutdoors.com/index.php/warranty ). We look forward to hearing from you and working towards a solution!
- I contacted your team before leaving the review. Your representative said “it sounds like a faulty on/off switch.” So, because your team sent me a product that likely has factory defects, to get a functioning product I now have to pay extra shipping for the product I should have gotten in the first place. This rippler worked for less than one month. Your policies need amending.
I didn’t realize that I would have treat it like my grandma’s china, however I think her plates can handle more abuse that these shakers.... a product that can’t be tossed 10 feet into water isn’t for me.